Ratings and Reviews

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1.52/5 (46)
  • Value
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    1.75/5
  • Quality
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    2.5/5
8% recommended

Reviews

Your Location:
Brisbane, Queensland
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Quality
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02 March, 2017

Braun Series 7 replacement foils

I have owned the series 7 for many years now and the shaver itself is great but the replacement foils are terrible. The availability of these foils are so sparse that it just doesnt make sense in keeping my shaver. Wanted to upgrade it to the latest series 9 and I cant find 1 shop anywhere internationally to purchase a foil. I can not invest good money into a good shaver where the manufacturer carries next to no parts.

No, I do not recommend this product.

Your Location:
Baltimore, MD
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26 December, 2016

Great shave gone horrible

I'm a 20+ year, loyal Braun shaver. In May I gifted a Series 7 to my recently graduated son as he began his career. He reported horrible shave experience...pulls, requires several passes and still not picking up hairs, etc. Of course I responded with, "give it time for your face to get used to it." Four months later he still hated it. So I gifted him a new block/foil (70s). When he reported no improvement, I gifted him a Norelco...to which his response was, "wow! Wish you had given me this the first time. Dad, you should try this one." Well, I may finally do that. When he visited in November he brought his "old" Braun shaver and both blocks home for me. I tried both blocks in his razor and mine and, sadly, my results were horrible. Worst shave I've had in 20 years. As a rule, I have always bought replacement blocks in pairs. So I pulled out my "new" block and had the same horrible shave. So all in, three "new" blocks...two replacements and one with a new razor. All with horrible results. So very sad. Looks like all good things come to an end. I guess it's hello Norelco for me.

No, I do not recommend this product.

Your Location:
Houston, Tx
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13 May, 2016

new shaver design is horrible

I have owned my series 7 for about 5 years, typically I have to replace the head every 6 months as it is a pain in the butt to make 6-7 passes in the same spot. Dear Braun, I'm tired of having a sub-par shave, tired of having to replace the shaving head every 6 months, tired of having a irritated face after shaving. I'm going to buy a Arc5 as you have lost me as a return customer.

No, I do not recommend this product.

Your Location:
Austin
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09 January, 2018

BraynMan says...

Great shaver, but terrible service and quality control on replacement heads. Just look at the re-sellers bullying the prices. Braun needs to fix their inventory and make these products more readily avalaible.

No, I do not recommend this product.

Your Location:
Houston, TX
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04 March, 2017

Goodbye Braun after 20+ years as a customer

I bought a series 7 shaver last year, after having used Braun shavers (series 3,5) for at least the past 20 years. This series 7 is absolutely the best shaver I have ever owned. But now reading of the unavailability of replacement heads and the inferior quality compared to the head that comes with the shaver, I am giving up on the Braun brand. I came here to shop for a shaver for my dad, but will not be getting him a Braun. Shame on P&G for ruining a once wonderful brand to make a few more dollars profit.

No, I do not recommend this product.

Your Location:
Champaign, IL
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02 September, 2015

Close shave, but pulls

I have had my 790 series razor for several years now. I have replaced the shaver head twice. I never had any problems with the original or first replacement head. However, the latest one I purchased has a tendency to pull almost every time I shave. This is not a pleasant experience. I love the close shave, but am not a fan of the discomfort/pain when it pulls a hair. I shave on a daily basis so this is not a case of going too long between shaves. I have read where Braun has changed the shape of the openings in the foil head and others experience the same problem with the new foil. This has happened right from the start of using the new foil, so it is not a case of it being worn out. While I like the close shave I am considering going back to my Norelco because of the pulling. I would be interested in hearing Braun's response.

Yes, I recommend this product !

Your Location:
Pittsburgh, PA
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18 October, 2017

Poor Quality

Replacement heads were impossible to find in early 2017, so I put my Braun Series 7 shaver in the attic and purchased a new razor. I liked the shave of the Braun better, so I was excited to see these replacement heads were back in stock and pulled it out of the attic. Braun recommends that they be replaced every 18 months. However, the foil started to take on a green color as if the metal was oxidizing, and the foil then developed multiple holes and ultimately separated from the head. This process took about 6 weeks, well under the 18 months period Braun implies they should last. The shave with the new head was not as good as the original shave even when it was brand new, and required me to go over the same spots over and over again. In that regard, my experience is very similar to others posting here, with the addition that the head failed catastrophically and became unusable after 6 weeks.

No, I do not recommend this product.

Braun

Braun Response from Braun 19 October, 2017

We never want to fail you in your shave with Braun so we hate to hear this happened with our 70S replacement head. It may be helpful to know that a Braun shaver foil and cutter should last between 12 and 18 months, depending on your shaving method, beard type and how often and well you clean your shaver. Also, your foil and cutter shouldn't be experiencing holes in it and we'd like to help. Be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Hold the shaver at a 90 degree angle. Regularly clean and oil the foil. Proper maintenance will help prolong the foil’s lifetime. Please feel free to give us a call at (800) 272-8611 for further help.

Your Location:
New Braunfels, TX
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27 January, 2017

Product quality has declined drastically.

Have used Braun shavers for at least 25 years. Got a series 7 about two years ago, and out of the box it was the best razor I've ever used. Approximately a year later I bought my first replacement cutter/foil set. Drastically lower quality. The foil hole design changed, reducing the cutting efficiency and comfort. The replacement sets also only last about 9 months. The replacement sets are not cheap, and now it seems like they are impossible to find locally. Sadly, it seems like I will need to research and try another brand.

No, I do not recommend this product.

Your Location:
Providence, RI
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14 March, 2017

Terrible stock quantity and quality control

My husband purchased this product after giving the 5 to our son. The new razor heads only last him about 3 months and now the cost is astronomical. Looks like P&G wants to push customers to other companies. I called to complain and got the excuse that it is the most widely used razor and so they ran out of shaving heads. A company with good management and good forecasting should be able to run their manufacturing much more efficiently. I absolutely would not recommend this product nor would I purchase any stock of this company as obviously it suffers from poor management.

No, I do not recommend this product.

Your Location:
Cupertino, CA.
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09 May, 2018

Good Service--- Good Shave.

I have had my current series 7 for close to 6-years and the heads have held up, The current head is 3-years old and time to replace. The trimmer has not worked for some time, but the main reason I keep using this series 7 is that it still gives me a great shave, just need a new head.

Yes, I recommend this product !