Ratings and Reviews

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1.7/5 (66)
  • Value
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    1.75/5
  • Quality
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    2.5/5
12% recommended

Reviews

Your Location:
Brisbane, Queensland
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Quality
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02 March, 2017

Braun Series 7 replacement foils

I have owned the series 7 for many years now and the shaver itself is great but the replacement foils are terrible. The availability of these foils are so sparse that it just doesnt make sense in keeping my shaver. Wanted to upgrade it to the latest series 9 and I cant find 1 shop anywhere internationally to purchase a foil. I can not invest good money into a good shaver where the manufacturer carries next to no parts.

No, I do not recommend this product.

Your Location:
Cupertino, CA.
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09 May, 2018

Good Service--- Good Shave.

I have had my current series 7 for close to 6-years and the heads have held up, The current head is 3-years old and time to replace. The trimmer has not worked for some time, but the main reason I keep using this series 7 is that it still gives me a great shave, just need a new head.

Yes, I recommend this product !

Originally posted on braun.com

Your Location:
Houston, Tx
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13 May, 2016

new shaver design is horrible

I have owned my series 7 for about 5 years, typically I have to replace the head every 6 months as it is a pain in the butt to make 6-7 passes in the same spot. Dear Braun, I'm tired of having a sub-par shave, tired of having to replace the shaving head every 6 months, tired of having a irritated face after shaving. I'm going to buy a Arc5 as you have lost me as a return customer.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Sandusky, OH
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29 August, 2018

New foils are awful!!!

Same experience as everyone else lately. I LOVED my Series 7 when I got it new and my original cartridge was on for almost two years. I replaced it only because I thought it was due even though it still gave me a great shave. Put on one of these new replacements and have given it about a month now, even giving it a chance to “break in”. The shave quality is AWFUL now and misses hairs everywhere. I really wish I hadn’t thrown away the original cartridge. I hope Braun rectifies the problem soon or I will be switching to a different brand.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun The Braun Team 30 August, 2018

We never want to see you go as your loyalty means everything to us, which is why we'd be more than happy to further help you. In the meantime, we do want to share with you that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To get the best results from your replacement head, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always be sure to hold your shaver at a 90 degree angle along with oiling it regularly. So that we can make this right and get you back to the shave you've counted on in the past, could you please give us a call at (800) 272-8611?

Your Location:
Lansing, MI
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23 February, 2019

Great shaver, poor refill quality

I bought my husband the Series 7 shaver years ago and he loved it until we had to replace the razor. The replacements are horrible! They will either pop out (and yes, we bought the correct refill) or they don’t shave as close as the original razor cartridge that came with it. I often hear him swearing at it. He now shaves less because he does want to deal with it, but won’t break down and purchase a different one. I’m not a fan of beards. I’ll be looking for a different brand for His Christmas gift this year.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun The Braun Team 27 February, 2019

We always want your husband looking his best, so we're glad you stopped by to let us know how his shave is going. He should be getting an even better shave with a new foil, which is why we'd like to learn a bit more. In the meantime, we suggest oiling it with a drop of light machine oil to really soften the blades so shaving is much easier. This will also help prolong the life of the replacement head as well. So you don't have to worry about purchasing a new shaver, could you please give us a call at (800) 272-8611?

Your Location:
Singapore
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23 August, 2018

Replacement head failure

The quality of the Series 7 replacement head is terrible. My last 3 shaver heads all broke less than a year. Braun should really look at all the poor review and improve on their design and quality control. A constant waste of money.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun The Braun Team 30 August, 2018

This certainly isn't the Braun quality you should be receiving from us and please be assured that we'll be passing your experience along to our team. In the meantime, we do want to let you know that a foil and cutter should last up to 18 months, depending on your shaving method, beard type and how well and often you clean it. To prevent this from happening in the future, be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Always hold the shaver at a 90 degree angle along with cleaning and oiling it regularly. We can always be reached at (800) 272-8611 for any further questions, concerns or comments. We're always here to help!

Your Location:
Baltimore, MD
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26 December, 2016

Great shave gone horrible

I'm a 20+ year, loyal Braun shaver. In May I gifted a Series 7 to my recently graduated son as he began his career. He reported horrible shave experience...pulls, requires several passes and still not picking up hairs, etc. Of course I responded with, "give it time for your face to get used to it." Four months later he still hated it. So I gifted him a new block/foil (70s). When he reported no improvement, I gifted him a Norelco...to which his response was, "wow! Wish you had given me this the first time. Dad, you should try this one." Well, I may finally do that. When he visited in November he brought his "old" Braun shaver and both blocks home for me. I tried both blocks in his razor and mine and, sadly, my results were horrible. Worst shave I've had in 20 years. As a rule, I have always bought replacement blocks in pairs. So I pulled out my "new" block and had the same horrible shave. So all in, three "new" blocks...two replacements and one with a new razor. All with horrible results. So very sad. Looks like all good things come to an end. I guess it's hello Norelco for me.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Champaign, IL
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02 September, 2015

Close shave, but pulls

I have had my 790 series razor for several years now. I have replaced the shaver head twice. I never had any problems with the original or first replacement head. However, the latest one I purchased has a tendency to pull almost every time I shave. This is not a pleasant experience. I love the close shave, but am not a fan of the discomfort/pain when it pulls a hair. I shave on a daily basis so this is not a case of going too long between shaves. I have read where Braun has changed the shape of the openings in the foil head and others experience the same problem with the new foil. This has happened right from the start of using the new foil, so it is not a case of it being worn out. While I like the close shave I am considering going back to my Norelco because of the pulling. I would be interested in hearing Braun's response.

Yes, I recommend this product !

Originally posted on braun.com

Your Location:
New Braunfels, TX
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27 January, 2017

Product quality has declined drastically.

Have used Braun shavers for at least 25 years. Got a series 7 about two years ago, and out of the box it was the best razor I've ever used. Approximately a year later I bought my first replacement cutter/foil set. Drastically lower quality. The foil hole design changed, reducing the cutting efficiency and comfort. The replacement sets also only last about 9 months. The replacement sets are not cheap, and now it seems like they are impossible to find locally. Sadly, it seems like I will need to research and try another brand.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Houston, TX
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04 March, 2017

Goodbye Braun after 20+ years as a customer

I bought a series 7 shaver last year, after having used Braun shavers (series 3,5) for at least the past 20 years. This series 7 is absolutely the best shaver I have ever owned. But now reading of the unavailability of replacement heads and the inferior quality compared to the head that comes with the shaver, I am giving up on the Braun brand. I came here to shop for a shaver for my dad, but will not be getting him a Braun. Shame on P&G for ruining a once wonderful brand to make a few more dollars profit.

No, I do not recommend this product.

Originally posted on braun.com