Ratings and Reviews

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1.77/5 (71)
  • Value
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    1.75/5
  • Quality
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    2.5/5
14% recommended

Reviews

Your Location:
Brisbane, Queensland
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Quality
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02 March, 2017

Braun Series 7 replacement foils

I have owned the series 7 for many years now and the shaver itself is great but the replacement foils are terrible. The availability of these foils are so sparse that it just doesnt make sense in keeping my shaver. Wanted to upgrade it to the latest series 9 and I cant find 1 shop anywhere internationally to purchase a foil. I can not invest good money into a good shaver where the manufacturer carries next to no parts.

No, I do not recommend this product.

Your Location:
Adelaide. Australia.
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04 August, 2019

Was best. Now one of worst.

This razor was one of the worlds best when made in Germany with 80+ % approval rating. The Chinese made version is currently 12% , mainly due to the shoddily made shaving heads. Wake up Braun. We are all trying to tell you the same thing for your own good. Your Chinese made shaving heads are shocking compared to your German made ones.! After 40 years with Braun I am going to look at your competitors. Even the cheap ones cannot be worse.

No, I do not recommend this product.

Your Location:
Lansing, MI
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23 February, 2019

Great shaver, poor refill quality

I bought my husband the Series 7 shaver years ago and he loved it until we had to replace the razor. The replacements are horrible! They will either pop out (and yes, we bought the correct refill) or they don’t shave as close as the original razor cartridge that came with it. I often hear him swearing at it. He now shaves less because he does want to deal with it, but won’t break down and purchase a different one. I’m not a fan of beards. I’ll be looking for a different brand for His Christmas gift this year.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun The Braun Team 27 February, 2019

We always want your husband looking his best, so we're glad you stopped by to let us know how his shave is going. He should be getting an even better shave with a new foil, which is why we'd like to learn a bit more. In the meantime, we suggest oiling it with a drop of light machine oil to really soften the blades so shaving is much easier. This will also help prolong the life of the replacement head as well. So you don't have to worry about purchasing a new shaver, could you please give us a call at (800) 272-8611?

Your Location:
Baltimore, MD
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26 December, 2016

Great shave gone horrible

I'm a 20+ year, loyal Braun shaver. In May I gifted a Series 7 to my recently graduated son as he began his career. He reported horrible shave experience...pulls, requires several passes and still not picking up hairs, etc. Of course I responded with, "give it time for your face to get used to it." Four months later he still hated it. So I gifted him a new block/foil (70s). When he reported no improvement, I gifted him a Norelco...to which his response was, "wow! Wish you had given me this the first time. Dad, you should try this one." Well, I may finally do that. When he visited in November he brought his "old" Braun shaver and both blocks home for me. I tried both blocks in his razor and mine and, sadly, my results were horrible. Worst shave I've had in 20 years. As a rule, I have always bought replacement blocks in pairs. So I pulled out my "new" block and had the same horrible shave. So all in, three "new" blocks...two replacements and one with a new razor. All with horrible results. So very sad. Looks like all good things come to an end. I guess it's hello Norelco for me.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Bismarck ND
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28 December, 2016

Impossible to find replacement heads

Shaver is pretty good, but it is impossible to find replacement heads for the series seven.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Champaign, IL
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02 September, 2015

Close shave, but pulls

I have had my 790 series razor for several years now. I have replaced the shaver head twice. I never had any problems with the original or first replacement head. However, the latest one I purchased has a tendency to pull almost every time I shave. This is not a pleasant experience. I love the close shave, but am not a fan of the discomfort/pain when it pulls a hair. I shave on a daily basis so this is not a case of going too long between shaves. I have read where Braun has changed the shape of the openings in the foil head and others experience the same problem with the new foil. This has happened right from the start of using the new foil, so it is not a case of it being worn out. While I like the close shave I am considering going back to my Norelco because of the pulling. I would be interested in hearing Braun's response.

Yes, I recommend this product !

Originally posted on braun.com

Your Location:
Northern NJ
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05 February, 2019

Braun Response

This is a follow up to my previous review. Braun responded to my complaint with a number to call in. I called them and they handled the matter with complete professionalism. They repeatedly apologized and said that they would send me a replacement razor head. When I received it, it was of the quality that I expected and have always experienced before the last faulty ones. They explained that it's possible that a faulty one or two can slip through but if it ever happens again to call them and they will handle the matter. The Series 7 is a great product and I would still recommend it!

Yes, I recommend this product !

Originally posted on braun.com

Braun

Braun The Braun Team 07 February, 2019

We're grinning reading this, Dennis. We're so happy you were able to get this resolved. At Braun, we pride ourselves on providing a quality and reliable shaving experience, so we're glad you're back to getting a close and comfortable cut. Thanks for continuing to choose us!

Your Location:
Utah
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01 October, 2015

Manufacturing change ruined my Braun experience.

I've used Braun shavers my entire adult life (20 years). They have always worked great. When my last braun shaver, after years of faithful service, finally gave up the ghost I upgraded to the series 7.The Series 7 did a great job for a couple of years but then the design on the replacement foil head changed. Before the foils had lots of irregularly shaped holes. The new design has uniform circular holes.I'm not sure if it is the shape of the holes, some other change that also happened with other components to the razor head, or a combination but now my series 7 feels like sandpaper on my skin and it literally takes the better part of an hour of running it over my face to get anywhere near the shave that the old design gave in just a couple of minutes.I managed to find an older razor head still for sale on e-bay and swapped the old and new designs back and forth to compare and it is definitely the new head design that is killing the series 7's performance.Unfortunately after using it for 2 years that last old style replacement head is pretty worn and it looks like I'll have to finally leave Braun to find something that actually works.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun Consumer Relations 19 October, 2015

Hi, James. I am sorry the Series 7 shaver isn't giving you the close and smooth shave. I do understand that this can be very frustrating. I do appreciate your commitment to Braun over the past twenty years and for sharing your feedback. As you are aware, when you try a new razor for the first time, it can take your skin a little bit of time to get used to the new shaver. I hope with this knowledge, you will continue to us Braun for your shaving needs.

Your Location:
San Antonio, TX, USA
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28 August, 2014

horrible design

like others have mentioned, the new design is painful to use. I have given up shaving my neck with the shaving head and use the trimmer instead. I liked this shaver, dont make me purchase a replacement from your competitors.

No, I do not recommend this product.

Originally posted on braun.com

Your Location:
Pittsburgh, PA
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18 October, 2017

Poor Quality

Replacement heads were impossible to find in early 2017, so I put my Braun Series 7 shaver in the attic and purchased a new razor. I liked the shave of the Braun better, so I was excited to see these replacement heads were back in stock and pulled it out of the attic. Braun recommends that they be replaced every 18 months. However, the foil started to take on a green color as if the metal was oxidizing, and the foil then developed multiple holes and ultimately separated from the head. This process took about 6 weeks, well under the 18 months period Braun implies they should last. The shave with the new head was not as good as the original shave even when it was brand new, and required me to go over the same spots over and over again. In that regard, my experience is very similar to others posting here, with the addition that the head failed catastrophically and became unusable after 6 weeks.

No, I do not recommend this product.

Originally posted on braun.com

Braun

Braun Response from Braun 19 October, 2017

We never want to fail you in your shave with Braun so we hate to hear this happened with our 70S replacement head. It may be helpful to know that a Braun shaver foil and cutter should last between 12 and 18 months, depending on your shaving method, beard type and how often and well you clean your shaver. Also, your foil and cutter shouldn't be experiencing holes in it and we'd like to help. Be sure to use light pressure when shaving. Pressing too hard can shorten the lifetime and cause damage to the foil. If you have a thicker beard, you may be shaving longer each day which can reduce the lifetime of the foil. Hold the shaver at a 90 degree angle. Regularly clean and oil the foil. Proper maintenance will help prolong the foil’s lifetime. Please feel free to give us a call at (800) 272-8611 for further help.